MyMechanic Privacy Policy

We give significance to your faith. To honor this confidence, MyMechanic SDN BHD ('MyMechanic') follows ethical standards to collect, use and secure all information provided by you. It controls your use of privacy and IPR policy ('Policy') www.mymechanic.me, including any other website and other attachment run by MyMechanic ('website'), including mobile applications ('app'), products, websites and services administered by the company. Application/Website ('Platform'), please read this policy carefully before using our services and products, as well as with the terms of application and use provided on the site.

Regarding your use of website, application or services in relation to platforms or products ('services'), or registration with us through all modes or use of any product through SD cards, tablets or other storage/transfer units will indicate your acceptance of this policy and your agreement to be legally bound by us. If you do not agree with the terms of this policy, do not use the platform, our products or take advantage of any of our service.

This privacy rule has been prepared and published in accordance with Malasia's Privacy Act 2010 (PDPA) and current rules. This privacy policy forms a legal agreement between you as the user of the platform and us, as the owner of the platform. You should be a natural person who is at least 18 years old.

Privacy Policy

User Information

The platform receives the information you have provided when you record/subscription to services or products. When you register with us, give us the following information: your name, age, email address, location, phone number; Information related to transactions, such as when you shop, respond to any offer, or we download or use the application from; You give us when you contact us for help; When using applications/services/products, register in our system; Information obtained through GPS or other ways, such as geographical location collectively, 'information'.

MyMechanic collects information about your use of you and the platform, and includes the devices you use to include the devices you use: your activity on the platform, including your search history, your search inputs, pages viewed on the Platform, statistics on page views and the URLs with time stamps; device information including your IP address, and identifiers such as browser setting type, operating system, network information and device type settings including but not limited to crash reports, system activity, the date, time and referral URL of your request.

If someone uses the platform under the age of 18, such use will only be made with strict supervision and approval of parents responsible for parents or guardians or any other person, and MyMechanic will not be responsible in any way.

Use of Your Personal Information

The information we collect will be used to benefit from our services and will be used for other tasks, including but not limited to rendering services (as defined in terms of service); maintain the platform; to evaluate the quality and capacity of our personnel;

to solve any complaint you have and to ensure that you get the highest quality of the services; to coordinate for ordering delivery; inform you about the change in our platform; send system updates on booked services, detect, stop and address technical problems;

improve the user experience; analyze the trends, conduct research, administration of platforms/services and products, learn about each user's learning patterns and movements around the stage/services and products and gather demographic information and use behavior about our user base as in general. The collected and individual, anonymous data and non-anonymous data can be transferred from time to time to external service providers to help us improve platforms, products and our services.

We will only share your information with third parties in ways described below in this policy and will use individual data and behavior patterns combined with personal information to provide you with personalized content.

Third parties offer some services that we use can help analyze information, improve insights and improve our experience better or help you reach you with more value-added applications, products, alerts and services. MyMechanic will not be responsible for privacy practices from such third-party institutions and will encourage you to read the privacy rules and processes of such third parties carefully.

We do not sell, change or lease your Information to any third party except to provide you with the Services or we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our clients, traffic patterns, and associated site statistics to reputable third parties. However, this information, when disclosed, will be in an aggregate form and does not contain any of your personally identifiable information. MyMechanic will occasionally send email notices or contact you to communicate about our Services, products and benefits, as they may be considered an essential part of the Services/products you have chosen. We may disclose Information: as required by law, such as to comply with a subpoena or similar legal process; to enforce applicable terms, including investigation of potential violations thereof; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical problems or respond to a government request; with our trusted service providers who work on our behalf, do not have an independent use of the Information we disclose to them and have agreed to adhere to the terms set forth in this Policy; to protect against imminent harm to the rights, property or safety of the Platform/ MyMechanic or its users or the public as required or permitted by law; with third-party service providers in order to personalize the Platform/Services/products for a better user experience and to perform behavioral analysis. We may share Information upon the merger or acquisition of MyMechanic with another company. We shall transmit and transfer the Information upon acquisition or merger of MyMechanic with another company.

We follow a strict privacy policy regarding the disclosure of confidential information to our employees or other personnel. There may be situations where we can reveal confidential information to our employees and other personnel only on the basis of needs. Any breach of confidential information from employees, personnel in the company are strictly treated by us.

Transfer of Information

Your information can be transferred and maintained to computers outside the state, the province, the country or other government jurisdiction, where the Data Protection Act may be different from these people from your jurisdiction. Your consent for this policy represents your agreement for the transfer after you have presented such information. We will take all steps to ensure that your information is safe and according to this privacy policy.

Your Rights

You cannot always give us requested information; However, it will result in you not benefiting from any characteristics if, or the entire, of our services. When it comes to the information, you will have the following rights/priorities: access, confirmation, and review of the information you provided; correct information that may be incorrect or irrelevant; deleting and eroding your information from the publicly available pages of the platform; get the information we keep you in a portable format about you; for any kind of processing or limitation, which you cannot be comfortable with; however, your use of services will be discontinued as a result. To exercise these rights, please contact us at email address support@mymechanic.me

If you need to withdraw your consent or boost any objection to using your Information for receiving any direct advertising information to that you previously opted-in, you can accomplish that through contacting our customer support at the above-mentioned addresses. If you withdraw/object your consent, our use of your Information earlier than you withdrew/objected shall nevertheless be lawful.

Third-Party Services

We may use your records to share promotional information about third parties if you opt in. We are not accountable for unauthorized access or third-party actions beyond our control. You agree not to preserve us liable for security breaches except resulting from our negligence.

We use third-party systems for payment processing. Your financial information is saved by means of these systems, which follow safety standards. Please review their privacy regulations before intending. Once you leave our platform, we are not responsible for how these third events handle your information.

Cookies

We use cookies to track options, enhance user experience, and analyze trends. You can modify your browser settings to refuse cookies, but some capabilities might not function nicely.

Alerts

We may additionally notify you via email or telephone (RCS/SMS/Call) approximately new offerings or updates that would interest you.

Public Forums

If you publish personal information in discussion boards on our platform, it turns into publicly on hand. Sharing such details is at your very own threat.

Security

We enforce safeguards to defend your information. Access is confined to authorized employees who want it to function or decorate our platform and services.

User Data Retention

We preserve user information even as an account is energetic and for at least three years after. This length might also exchange based totally on criminal and commercial enterprise needs. We will delete information upon request within ninety days unless required via law to preserve it.

Log Information

Our servers routinely gather information along with IP deal with, browser kind, and visit timestamps whilst you get entry to our platform.

User Communications

We can also keep and use your communications to technique inquiries, reply to requests, and improve our services.

Changes to this Statement

We might also replace this policy periodically and notify you of changes by posting the revised version. Continued use of our services implies recognition of the updated policy.

Your Consent

By registering on our platform, you consent to our series, processing, and use of your facts as outlined in this policy. If you disagree, you could withdraw your consent at any time by using contacting us, even though this will limit service availability.

Discrepancies and Grievances

For any issues concerning your data, please touch our Grievance Officer:

Attention: [Grievance Officer Name]
Email: support@mymechanic.me

For preferred inquiries, contact us at support@mymechanic.me

Intellectual Property Rights

Apart from the mentioned below, all information, materials, materials, trademarks, service marks, trade names and business secrets are included, but are not limited to software, lessons, images, graphics, videos, scripts and sound, contained on MyMechanic platforms, services and products, which are unnatural assets for monthly ("proprietary information"). MyMechanic products include designed and published Curated Service material designed by MyMechanic to serve customers in Malaysia.

Any proprietary information can be copied, downloaded, reproduced, modified, rejuvenated, uploaded, posted, laid out or distributed, which can be distributed in any way without the pre-written permission from MyMechanic. Nothing on platforms, services or products will not be regarded as a license or right to use intellectual property for MyMechanic without a clear authority. MyMechanic fully retains ownership of all ownership materials and materials delivered through any medium. Some materials on the platform may be third party and are reproduced by pre-concentrations. All rights related to such third-party material live with the affected owners, and users are not allowed to use them without consent.

Use of MyMechanic’s platform, offerings, and merchandise is strictly for private functions. Any industrial use, duplicate, or redistribution of MyMechanic’s content material is against the law. Users won't decompile, reverse engineer, distribute, modify, or create derivative works from MyMechanic’s substances, nor get rid of any copyright, trademark, or proprietary notices. The platform need to not be used for unauthorized industrial sports, advertising, promoting services or products, or solicitations. Engaging in unlawful or dangerous activities, posting misleading, offensive, defamatory, obscene, or unlawful content material, interfering with different customers’ get right of entry to, infringing on intellectual assets rights, transmitting viruses or malicious code, or attempting to benefit unauthorized get right of entry to to platform structures, networks, or person facts is precisely prohibited.

By filing content material on or through MyMechanic’s offerings, customers supply a global, non-distinctive, royalty-unfastened license to apply, reproduction, adapt, publish, and distribute such fabric. Other users may also engage with submitted content material according with MyMechanic’s rules. If a person account is deleted, submitted content material can also nonetheless be accessible thru MyMechanic’s platform.

While each effort is made to make certain the accuracy of statistics at the platform, inadvertent mistakes may occur. MyMechanic disclaims obligation for any inaccuracies and reserves the proper to make adjustments at any time with out note. Neither MyMechanic nor third parties offer warranties regarding the accuracy, completeness, or suitability of information at the platform. Users renowned and be given any capability inaccuracies to the fullest volume authorized by using applicable Malaysian law.

CONSEQUENCES OF BREACH & INDEMNIFICATION

In the event of a breach of this policy, you shall be liable to pay liquidated damages in conjunction with the costs of improving such damages to MyMechanic. You shall similarly be susceptible to compensate MyMechanic for any losses incurred because of your breach of coverage.

MyMechanic shall be entitled to right away droop or terminate the offerings supplied to you if any terms of this coverage are breached.

You agree to defend, indemnify, and hold harmless MyMechanic, its officers, directors, employees, and retailers from and against any and all claims, damages, duties, losses, liabilities, expenses, or fees (together with but no longer restrained to legal professional’s costs) springing up from any breach of this coverage.

In no event shall MyMechanic, its officers, directors, personnel, companions, or agents be vulnerable to you or any third birthday celebration for any unique, incidental, oblique, consequential, or punitive damages, along with but no longer limited to loss of use, facts, or earnings, arising out of or in connection with your use of or get admission to to the platform.

GENERAL PROVISIONS

Notice: All notices served by MyMechanic shall be furnished via email for your registered account or as a general notification at the platform. Any notice to be provided to MyMechanic should be sent to support@mymechanic.me.

Entire Agreement: This coverage and another guidelines made applicable to the platform or services from time to time constitute the whole settlement among MyMechanic and you with respect for your access to or use of the platform and services.

Assignment: You cannot assign or switch your obligations beneath this policy or any rights granted hereunder to any third party. MyMechanic’s rights underneath this coverage are freely transferable by MyMechanic to any third party with out requiring your consent.

Severability: If, for any reason, a court of competent jurisdiction unearths any provision of this coverage or component thereof to be unenforceable, that provision will be enforced to the most extent permissible to mirror the rationale of the parties. The remainder of this policy shall continue in complete force and impact.

Waiver: Any failure via MyMechanic to enforce or exercising any provision of this policy, or any associated right, shall now not represent a waiver of that provision or right. MyMechanic gives this policy so that you are privy to the terms that practice for your use of the platform and services. You well known that MyMechanic has given you an inexpensive opportunity to review this coverage and which you have agreed to it.

Dispute Resolution: This policy and any obligations springing up from or in reference to it will be ruled by using the laws of Malaysia. Any dispute or distinction regarding any subjects set out in this coverage shall be subject to the extraordinary jurisdiction of the courts in Malaysia.