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Frequently Asked Questions

Which engine oil do you use in a scheduled car service for your ?
We only use the best engine oil approved for your . We use Mobil 5W-30 Engine oil that enhances engine performance and efficiency, providing superior protection against wear and tear, giving your car engine a longer life.

Are there any extra/added charges apart from the described rates for my service
Absolutely not. When you book a car service for your , you only pay for the service you opted. No last-minute surprises, no hidden costs

How much time does it take for my car service?
The service time for your depends on the service package you choose. A standard service takes 4-5 hours whereas, a comprehensive service takes at least 5-6 hours through most of our workshops across Penang

What if I face any issue after the service of my ?
At MyMechanic, we are all for a fulfilled customer experience. When you book with us, you get 1 month/1000 kms unconditional warranty on your car service. On top of that, our 24x7 proactive customer support will tend to your issue with the highest priority

When should I go for a standard service or a comprehensive service for my ?
A standard car service package for your includes all the basic services and inspections and is required after every 10,000 kilometers. Whereas, a comprehensive service for your is a more elaborate package with complete top-to-bottom car servicing, replacements, and maintenance and is mandated after every 40,000 kilometers from the odometer reading.

When should I go for a standard service or a comprehensive service for my ?
A standard car service package for your includes all the basic services and inspections and is required after every 10,000 kilometers. Whereas, a comprehensive service for your is a more elaborate package with complete top-to-bottom car servicing, replacements, and maintenance and is mandated after every 40,000 kilometers from the odometer reading

What makes MyMechanic unique compared to authorized service centers?
Easy, Efficient, and Economical; That is MyMechanic. Book through our app, website, or general payment methods; your car service is at your fingertips. 1-month warranty on car service, up to 40% savings, pick-up and drop service , and genuine spares. We make sure you get more than what authorized service centers have to offer

Do you use genuine MGP spare parts for my car service?
We use 100% genuine OEM/OES spare parts for your car service. OEM spares are original parts without the automaker's branding and are manufactured using the same machinery and precision as the original, guaranteeing a perfect fit, finish, and function
Last Updated At:02 July, 2024